TCP’s Consulting and professional services can add value to your business by providing strategy, architecture, implementation and integration services to help plan, build, improve and innovate your IT and business solutions. We provide these services across a range of technologies and delivery models including mobility, cloud, IT outsourcing, network, communications, data center, end-user computing, security, and sustainability.
We work with you to architect a holistic solution that integrates new technologies with the legacy environment, in line with your IT strategy. As part of any transformation, we identify the required changes to the ICT infrastructure – from network, communications, and security to the data centre, end-user computing, applications, and service management – to ensure the new service delivers the desired return on investment and business outcomes.
Implementation & Integration
We offer implementation and integration services covering the major network, voice, datacenter, and security domains and delivery models to help you plan and build innovative solutions and optimise your IT environment.
TCP’s Implementation Methodology minimises business disruption during the transition process to a managed services environment, and increases on-going value by systematically introducing incremental and step-change transformational improvements
Quick Response Support
TCP’s Quick Response Support Model supplements your existing network and IT support to more quickly address infrastructure failures and manage performance. Our lightning-fast response rate means incidents are detected, recorded and resolved quickly — minimizing downtime for you and your customers.
TCP Support Options
TCP provides Quick Support to ensure that all the operational services you need are satisfied:
Event Monitoring and Management
On-Demand NOC Support
Advanced Runbook Services
Security Professional Services
TCP Security Experts
TCP Security Experts remotely operate and monitor your on-premises Security Information and Event Management (SIEM) and Security Analytics platforms. We can customize a dedicated platform to help you better utilize your current monitoring and analytics technology and provide on-site data control. With 16 years of security monitoring experience and security intelligence gathered from a wide range of sources, we can deliver tailored services to better monitor, analyze, and protect your assets
Continuous security incident monitoring to detect threats
Certified team with multi-platform expertise
Multi-vendor platform support for a large number of devices
Solutions governed by compliance standards
Vulnerability assessment: Internal / external infrastructure, application vulnerability assessments to test your security perimeter and find out possible loopholes which can be compromised by attackers
Vulnerability recommendation: Detailed recommendations based on the findings with threat models
Vulnerability mitigation: Ongoing vulnerability mitigation tracking to ensure that all vulnerabilities are tracked down and removed, thus creating a stable and secure environment for your applications and data